KB Electrical & Event Services Ltd ("KB Electrical") collects the details you enter on this page: your name, phone number, postcode, optional email address and notes, and your answers about your home and electricity use.
Why: to contact you about your enquiry, arrange a survey and prepare a quote. The lawful basis is your consent and taking steps at your request before entering into a contract.
Who sees it: KB Electrical staff only. We don't sell or share your details for marketing. Your enquiry is stored on our own server in the UK/EU and sent to us by a private message notification.
How long: enquiries that don't go ahead are deleted after 12 months. Customer records are kept as long as needed for warranties and the law.
Your rights: you can ask to see, correct or delete your details, or withdraw consent at any time, by contacting us through our website. You can also complain to the Information Commissioner's Office (ico.org.uk).