Common questions
How much does it cost?
Every home is different, so we give you a fixed written price after the survey. As a guide, home batteries in the UK typically cost about £3,000 to £7,000 fitted depending on size, and solar and EV charger prices depend on your roof and supply. Your quote lists every item, so there are no extras later.
Is there VAT to pay?
Solar panels and home batteries fitted to homes have 0% VAT until 31 March 2027, then 5%. The rate depends on when you pay, not when you sign, so allow time for the survey and installation if you want the 0% rate. EV chargers have standard VAT.
Do I need solar panels to have a battery?
No. A battery on its own charges from the grid at a cheap overnight rate and powers your home in the day. You do need a time-of-use tariff for it to save money, and we'll help you choose one.
Will it keep my power on in a power cut?
Not automatically. Most systems switch off in a power cut for safety. With extra backup equipment a battery can keep chosen circuits, such as lights, fridge and broadband, running. We'll quote this as an option.
Does solar work in winter?
Yes, but it produces much less than in summer. That's why our quotes show summer and winter separately, and why a battery charged on a cheap night rate still helps in the darker months.
Which energy tariff should I be on?
Most of the saving comes from the tariff, so we recommend one as part of your quote. We're not tied to any energy supplier, so we'll suggest whichever suits your home and car.
What does the "AI" actually do?
It predicts how much electricity your home will use and how much your solar will make, using your past usage and the weather forecast, then plans when to charge and discharge around your tariff's prices. It runs on its own once set up, and you can always see and change the plan in the mySigen app. It doesn't replace choosing the right tariff, which we help with.
Where can the battery go?
The latest Wiring Regulations prefer an outside wall, and a garage or utility room can work. Batteries must not go in lofts, bedrooms or escape routes. We'll find the safest spot on the survey.
Are you MCS certified?
What guarantees do I get?
You get the manufacturer's warranty, typically 10 years or more on batteries and inverters, plus our written workmanship guarantee. We fit Sigenergy batteries, a major manufacturer with UK support, and we'll explain exactly what's covered in your quote.